Ryanair have released a statement in relation to the incident that saw almost 70 holidaymakers, including many from the North West, left stranded in Lanzarote on Wednesday afternoon.
It’s understood only those who booked priority were permitted to board the flight.
However, the airline said the following:
“Due to passport control delays at Lanzarote Airport (11 Sep), a number of passengers missed this flight from Lanzarote to Knock.
“Should these passengers have presented at the boarding gate desk before it closed, they would have boarded this flight alongside the 114 passengers who did present at the gate on time.
“We sincerely apologise for any inconvenience caused as a result of these passport control delays at Lanzarote Airport, which are entirely beyond airlines’ control.”
