Almost 70 holidaymakers including many from the North West were left stranded in Lanzarote on Wednesday afternoon.
After getting through check-in, security and landing at the departure gate, passengers were due to embark on the 12.35 destined for Ireland West Airport in Knock.
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However, only those who booked priority boarding were permitted to board the flight leaving couples and families being forced to separate and non-priority passengers left to seek alternative arrangements.
One of those passengers, Sinéad from Sligo has been telling Ocean FM about her experience:
