Leitrim Councillor and Eir are poles apart on levels of customer service
A Leitrim councillor says he is appalled by Eir’s level of customer service and their refusal to engage with north Leitrim residents that want poles removed on health and safety grounds. Leitrim Councillor Padraig Fallon says efforts to have a pole removed that is blocking the line of sight…
Planning Permission sought for the construction of Tele Communications equipment at Drumcliff and Ballymote
Planning applications have been lodged with the local Authority in Sligo for Tele Communications equipment to be erected in the North and South of the County. Cignal Infrastructure LTD have applied for the erection of a new 35m pine tree multi-user telecommunications support structure carrying 9 antennas and…
All four Sligo/Leitrim TDs hit out at remarks by Eir’s CEO
All four Sligo/Leitrim TDs have now condemned the remarks of the CEO of Eir about the telecommunications company’s customer care centre in Sligo. Carolan Lennon told an Oireachtas committee it was a ‘mistake’ to have set up in Sligo as it did not initially have the skills needed. Fine Gael…
Fibre broadband for Ballyshannon Business Park
There’s good news for those working in the Business Park in Ballyshannon today with confirmation from tele communications company Eir that they will be supplying fibre optic broadband to the facility. Business owners had lobbied for the extension of high speed broadband to be extended to the Business Park after…
Pringle lodges complaint with ComReg over Eir
The Donegal Independent TD, Thomas Pringle has lodged a complaint with ComReg over Eir’s failure to respond to customers. There have been long running and well reported issues with people across Donegal and indeed in the North West in general struggling to receive a response from the company when…
Leitrim Council to contact Eir over customer service
The local authority in Leitrim will be asked to contact the Tele communications Company Eir, in relation to their Customer services. It’s been claimed that several customers have had to endure long periods of times waiting for assistance when it comes to dealing with Eir. As a result Drumshanbo based…
Sligo councillor raises questions about Eir customer service and working conditions of staff
A Sligo councillor is raising questions about Eir’s customer support and the working conditions of staff. Sligo is the headquarters for customer service nationally. Sligo/Drumcliff Fine Gael Councillor Thomas Walsh says the utility is offering a premium service with, what he calls, a ‘deplorable’ level of customer service. He believes…